Grouser Grünwelt GW-ER520

• Online payment by credit card
• Payment on delivery
• Pick up at a self-deposit point
  Store address: Średzka 10, 55-300 Ciechów, Polska
• Invoice to be paid

  Bank account number for payment of ordered goods
       68 1600 1462 1730 9018 8000 0001
       BNP PARIBAS

   * Purpose of payment:     Payment for order no. Order number

       (Remember to include your order number in your order)

• PayPal
• Przelewy24
   

Free delivery within Poland on purchases of PLN 999 or more.
The cost of shipping goods to EU countries is calculated according to the postal operator's trifecta.
The JANSEN large appliances are an exception.

Depending on the quantity and weight of the products you order, the payment method you choose and your own preferences, you can select one of the delivery methods:
Fastest and safest:

Courier company - delivery is made by professional courier company DPD, DHL,RABEN,GEIS, Pocztex. Choosing a courier means convenience, safety and confidence that your order will arrive on time at an affordable price. All courier shipments are insured against loss or damage in transit. In addition, you will receive an email with a link to a page where you can check where your shipment is.

 DPD postal operator's delivery tariffs for deliveries within Poland

Personal collection is the easiest way to receive ordered goods. 
- We invite you to our headquarters at the address: Średzka 10, 55-300 Ciechów, Polska , TEL- +48-577-058-408

Working hours:
Weekdays  09:00 - 18:00 
Saturday 08:00-14:00
Sunday: closed
When collecting the goods in person you do not pay additional costs.

• The manufacturer's warranty period is 24 months.
• The warranty is specified in the product description. 
• The return policy is described in the "Exchange and Returns" section.
• There are exceptions for certain categories. 

Manufacturer / person responsible in the EU for the Jansen brand.
Company name:
Jansen GmbH & Co.KG

Address:
Ostersand 21
49824 Emlichheim
Germany

E-mail: [email protected]
Phone: 0049(0)5943-1881

Manufacturer / person responsible in the EU for the Grünwelt brand. 
Company name:
Grünwelt Maschinen GmbH

Address:
Halberstädterstr. 115
39112 Magdeburg
Saxony-Anhalt
Germany

E-mail: [email protected]
Phone: +49 15731450718

Importer / person responsible for the Weima brand in the EU
Company name:
Power Poland Sp. z o.o.

Address:
Trembeckiego Stanisława 11B 
35-234 Rzeszow
Poland

E-mail: [email protected]
Phone: +48 733939700

Contact our customer service team by email or phone to request a refund. 
    Phone: +48-577-058-408
    E-mail: [email protected]
    Address for return: Średzka 10, 55-300 Ciechów, Polska
Enclose your package with a written request to return the goods, including the reference number of the account to which the money will be transferred.
Within 3 working days of receiving your parcel, we will check the condition of the returned item (whether it has any signs of use, has not been damaged or destroyed, is in its original packaging with all its contents).
If there are no objections, we will send an email informing you that the item has been successfully returned. A refund will be issued to the enclosed account number within 7 days. If you paid by credit card, the refund will be issued to your card.
For exchange and return policies for both good and bad items see more